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FAQ

• What is the raywenderlich.com Enterprise Subscription?

  The raywenderlich.com Enterprise Subscription is the easiest way to give your development team full access to the largest catalog of iOS, Android and Flutter video courses and books on the internet. With centralized billing, simple license and team management, and dashboard team analytics, it’s simply the best way to keep your team up-to-date with their mobile development skills.

• What’s the difference between an individual subscription and the Enterprise Subscription?

  An individual subscription gets one person access to video courses and books. An Enterprise Subscription lets you purchase and manage multiple seats for your team so they can access all of our video courses and book content. It enables you to create and manage a group of subscribers, with one single invoice. An Enterprise Subscription also gives you centralized license management, team analytics, and a single point of billing.

• What is a license?

  A license is the same thing as a seat; you’ll need a license for each team member that requires access to raywenderlich.com. For example, if you have five developers on your team, you’ll need five licenses. The subscription administrator does not need a license, unless the administrator also wants access to the video courses and screencasts.

• How do I assign licenses?

  When you first set up your raywenderlich.com Enterprise Subscription, you can assign team members by providing their email addresses during the setup sequence. You can also add team members at any time by adding their emails through the Enterprise Subscription dashboard. Your team members will receive email invites to join the team and set themselves up under your Enterprise Subscription.

• Can I reassign licenses?

  Yes! You can revoke and reassign team member licenses at any point using the Enterprise Subscription dashboard.

• Can I add more licenses?

  Yes! You can increase your license count at any time through the Enterprise Subscription dashboard. The price of any licenses you add after you’ve set up your initial Enterprise Subscription will be pro-rated in relation to how many days remain between today and your next billing period.

• Can I drop licenses?

  Yes! You can reduce the count of the licenses at any time through the Enterprise Subscription dashboard. You will receive a credit for any unused time on those licenses on your next billing date.

• How does billing work?

  You’ll be asked to provide a payment method at the time you set up your Enterprise Subscription, for the full yearly cost of the number of licenses you’ve requested to add. Payment processing is handled through our third-party payment processor, Paddle. Your next billing will be in a year’s time.

• Can I reassign the administrator of a plan?

  Yes! Simply reach out to support@razeware.com and we’ll get you straightened around.

• What happens if my team members already have a subscription?

  If you add a team member who already has a raywenderlich.com Subscription, once they accept the invite their existing subscription will be cancelled and their access will be moved under your new Enterprise Subscription account.

• Where can I get a copy of my invoice?

  You can access all of your current and past invoices through the Enterprise Subscription dashboard.